SENIOR SUPPORT WORKER
Location: Magic Life, The Hamptons Peterborough
Contract:
Flexible hours to suit and meet the needs of the service. This includes weekends, public holidays, and waking nights.
Pay:
£12.00 per hour
Reporting to:
Service Manager
Outline of responsibilities:
- Lead a team of support workers and ensure the smooth running of the service.
- Undertake a variety of tasks as directed by the Service Manager to ensure the coordination and delivery of a high standard of care and support at the service.
- Act as the lead worker on shift, coordinating colleagues and care and support activity.
DUTIES AND RESPONSIBILITIES
Leadership:
- Act as a role model to colleagues, maintaining agreed standards.
- Assist the manager in liaising with external professionals and agencies as directed.
- Carry out formal and informal checks and monitoring as delegated by the Service Manager.
- Ensure all support workers on shift fulfil their roles as per their job description.
- Attend team meetings and support colleagues to discuss observations, experiences, and plan actions in a constructive manner.
Shift and Staff Supervision:
- Coordinate colleagues and all care and support activities as the lead worker on shift.
- Ensure all agreed activities, monitoring, and record-keeping are completed to a high standard during every shift, as defined by the Service Manager.
- Handle service user monies responsibly, verifying and recording transactions as per agreed systems.
- Manage medication safely, supporting service users in taking the correct dosages at the right times. Ensure all medication records, including MAR charts, are completed accurately.
- Provide opportunities for service users to engage in meaningful activities in line with their identified goals and preferences during every shift.
- Lead on health, safety, security, and maintenance issues in accordance with policies, procedures, and agreed ways of working.
- Safeguard all service users and others from abuse, following the guidelines set by Magic Life.
- Liaise with the families, friends, and advocates of service users as required, ensuring all activities and agreed actions are recorded.
- Adhere to all Magic Life policies, procedures, and other agreed ways of working.
Other:
- Ensure appropriate shift coverage as directed by the Service Manager.
- Execute any other reasonable duties within the scope of this post, as directed by the Service Manager.
In addition to the essential qualities we’re seeking, our ideal candidate will have previous supervisory experience within a care or support-providing organisation. Notably, experience in supporting individuals exhibiting behaviours of concern would be an advantage. We value team members who are reliable and committed, showcasing strong teamwork and effective communication skills. The nature of our work can be dynamic, so the ability to adeptly handle change or emergencies is vital. Ultimately, flexibility in approach and outlook is key to thriving in this role. If you align with these qualities and competencies, we eagerly await your application.
