20 Dec 2023
Project Managers Required (General Application)
Reporting to Director of Operations
- Outline of Responsibilities:
- To manage a flexible, person-centred, and high-quality service for adults with learning disabilities and other needs.
- Support the development of the Magic Life Supported Living services in accordance with organisational improvement plans.
- To manage and develop a team of staff, including participating in recruitment, facilitating supervision sessions and team meetings, making appropriate use of performance management procedures where necessary.
- To ensure that all staff work in a positive, person-centred manner at all times. To ensure that a respectful and empowering approach is taken to supporting service users’ human rights and wellbeing.
- To ensure that the service is compliant with contract and regulatory specifications alongside organisational monitoring and evaluation requirements.
- To ensure the service is able to demonstrate accurate and planned performance aims.
- To effectively manage the service budget as directed by the Director of Operations.
- As required by the Director of Operations: to act as the service lead for safeguarding adults, service lead for health and safety, and CQC Registered Manager for the service.
- Experience in care provision at a level that reflects the responsibilities of the post applied for.
- Experience of supporting people, and an excellent understanding of the needs of people with Learning disabilities.
- Good literacy and numeracy skills.
- Good presentation skills.
- Computer literate.
- Understanding of CQC fundamental standards, and legislation and regulation concerned with care provision.
- Administrative experience.
- Experience in supervising staff.
- Demonstrable experience of being a CQC Registered Manager.
- QCF Level 5 in the Management of Health and Social Care.
- Professional qualification.
- Experience as a supervisor within a care/support-providing organization.
- Experience in supporting people with Behaviours of Concern.
- Reliable and committed.
- Team working skills.
- Excellent communication skills and time management.
- Sound understanding of good care principles.
- Calm and patient.
- Ability to deal with change or emergencies.
- Ability to display empathy and understanding.
- Excellent leadership skills.
Duties and Responsibilities
- To lead and manage staff teams to ensure that high standards of performance and work are achieved.
- To efficiently coordinate and deploy resources (including staff) in relation to the needs of service users and the requirements of the service.
- To ensure excellent working relationships with all service stakeholders and other professionals.
- To ensure that all staff receive guidance, direction, supervision, and evaluation. To take appropriate supportive and corrective action to ensure that performance concerns are addressed effectively.
- To ensure that staff training and development needs are identified and met. To participate in the planning and delivery of staff training and development activities.
- To ensure that regular, effective team meetings take place and are evidenced.
- To promote good practice and act as a role model for staff.
- To maintain up-to-date knowledge and skills and brief staff regarding policy and practice issues.
- To participate in the recruitment and selection of staff, under the direction of the Service Manager/Director of Operations.
Care and Support of Service Users
- To ensure that staff develop and sustain warm and transparent relationships with service users that promote service users’ health, wellbeing, and independence.
- To ensure there are opportunities for service users to feedback on their experiences of services and to be involved in decision making that affects their lives, homes and staff teams.
- To ensure that staff respect and promote the rights of service users, enabling them to participate in their communities. To ensure that service users have access to sources of independent advocacy and advice.
- To enable service users to access social, leisure, work and educational opportunities.
- To promote a transparent and positive approach to the friends and families of service users. To involve families and significant others in support planning, where this is in accordance with service user preferences.
- To support service users and staff in the use of appropriate strategies to support people who express their frustrations and needs through behaviours that can cause concern. To ensure this work is collaborative with appropriate agencies.
- To ensure that service users receive all necessary health advice, health care, and regular health checks to maintain their physical wellbeing. To ensure that service users are provided with appropriate support with their health care needs.
- To ensure that medication is administered and recorded as prescribed. To manage safe procedures for the collection, storage, and administration of medication in accordance with organisational policy and procedure.
- To inform relevant staff and external agencies of any concerns or significant changes in service users’ needs, behaviour, and circumstances. To work in collaboration with relevant staff and external agencies in accordance with agreed plans of action at times of concern or significant changes.
- To ensure that emergencies, accidents, and incidents are responded to promptly and appropriately in accordance with organisational policy and reporting procedures. To ensure that follow-up actions are taken and clearly evidenced as a routine response to emergencies, accidents, and incidents.
- To coordinate the safe management of service users’ finances