Our Team, Our Values,
Our Experience

Raff Baccus

Business Development Manager

I have been working with individuals with Dual-Diagnosis since 2010, I joined Magic Life as a Support-Worker, part-time in 2015. I was in the last year of my studies to become a registered member of BACP (British Association of Counselling and Psychotherapy), My final essay was about the impact of Mental-Health in BME (Black Minority Ethnic) males and the issue of Dual-Diagnosis. I found that working face to face with these individuals gave me more insight than any research paper ever could, and ultimately I was able to get a hands-on approach to supporting individuals. I have now worked at Magic Life for over 9 years, and have moved from a Support-Worker, Project Manager, Area-Manager to Business Development Manager, through recognition of my hard work and understanding of the individuals we support. My life experiences have enabled me to have an understanding and empathetic relationship with individuals, there is nothing more rewarding than supporting someone to move towards a more independent way of living. MagicLife is a forward-thinking company that has great plans for the future; I am excited about how the company is expanding and look forward to being part of that growth. I am also somewhat Spurs mad!!! Raff Baccus ×

Alfie Oliver

Business Development Executive

As the Business Development Executive at Magic Life, Alfie brings a wealth of experience and a dynamic approach to fostering growth and cultivating partnerships. With a diverse background in consumer research solutions and strategy development (having previously worked for Kantar, YouGov + Ipsos MORI), Alfie possesses a unique blend of strategic insight and client-centric focus. With a career rooted in understanding consumer behaviours and market dynamics, Alfie transitioned into the realm of business development to explore new avenues and drive transformative initiatives at Magic Life. Drawing from years of experience in managing quick-turnaround projects across various sectors, Alfie embodies a strategic thinker with a proven track record of delivering results. At Magic Life, Alfie is dedicated to identifying and capitalizing on emerging opportunities, forging meaningful relationships with clients and agencies, as well as spearheading initiatives that propel the company towards further sustainable growth. With a passion for innovation and a commitment to excellence, Alfie is instrumental in driving Magic Life's mission to redefine industry standards and create impactful solutions. Driven by a relentless pursuit of excellence and fuelled by a desire to make a difference, Alfie desires to support Magic Life into a new era of success. With a focus on collaboration, integrity, and innovation, Alfie is committed to empowering clients, driving growth, and shaping the future of the industry. ×

Paweł Gawronski

Area Manager

I have been working in social care in London for over 11 years. Having worked across five different boroughs of London; I had a chance of gaining experience in a variety of settings; which included residential care, respite, advocacy, outreach, and day services. My professional career and values allowed me to adopt a holistic approach to care provision as I believe it is important to find the right balance between every aspect of human life. I still get the most satisfaction out of seeing people we support to develop and achieve. I am looking forward to utilizing my skills and experience whilst at Magic Life. ×

Paula Rola

HR Manager

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Sonia Powell

Quality Assurance Manager

Having been in the Social Care industry for a long time in one capacity or other, I have developed the motivation to ensure that the work we do, practical, person-centred and administrative, is in line with the CQC and Local Authority standards and is documented as such. Quality Assurance is a team effort so the ability to work as part of a team and collaborate together to achieve high-quality standards and seeing the recommendations and suggestions being utilized is very rewarding. Attention to detail is my forte and, as I have disclosed at some of the projects I visit, “I get paid to be nosy!” ×

Ally Slater

Area Manager

I began my career in 2009 working for an Autism specific service in Hertfordshire. I marvelled at what I learned most importantly from the people I was supporting and I can testify a lot of my knowledge comes from them. I quickly progressed and eventually went on to work with a more varied client group, helping to manage and supporting people with learning disabilities and people with mental health issues. While gaining my professional qualifications along the way, I also learnt about how to grow a community and the joys and challenges that come along with that growth. The personal nature of the work we undertake has helped me to make it my mission to ensure that people get the best standards of care we can possibly give in whatever roles I have undertaken. My purpose now comes from supporting others to develop their skills and talents to best serve the needs of those we support as well as providing a safe, happy environment that helps people to live their best lives. ×

Ben Kigozi

Area Manager

With over 23 years of experience in Social Care across 13 different Local Authorities, I have developed a deep expertise in Mental Health, Autism, and Learning Disability (LD) services. Over the past 19 years, I’ve had the privilege of supporting and managing both small and large-scale services, ranging from single-site operations to multi-site management. My background in LD services covers mild to moderate, as well as severe cases, with a particular focus on service users whose behaviours may be challenging to others. I have a strong track record in making supported living environments more sustainable, and I take pride in my ability to mentor and lead teams effectively. Since 2013, I’ve been a MAPA Instructor (now Safety Intervention), and I’ve found that empowering staff and sharing knowledge is one of my greatest strengths. I am deeply invested in fostering growth and development—not only for the individuals I support in gaining independence but also for my colleagues, helping them build experience, advance in their careers, and take on more rewarding responsibilities. I’m excited to join Magic Life and look forward to both learning new approaches to care and sharing my expertise to continue improving service delivery. ×

Peta Roberston

Magic Life Training Manager

I began my career in the Hospitality industry. I worked initially in restaurant management, before discovering a passion for training twenty years ago and becoming London District Trainer for an international restaurant chain. Eventually, I felt ready for a new challenge and made the switch into Health & Social Care. I consider myself very much a people person and feel this is a perfect fit for me. I have really enjoyed expanding my knowledge and becoming qualified in areas such as Positive Behaviour Support. I joined Magic Life in 2021, and it’s great to be part of such a forward-looking team that is firmly focused on Person-Centred Care. I love getting to spend time with all of our Support Workers and hope we can help provide them with the skills they need to make a real difference in people’s lives. ×

Marcia Martins

Service Manager Cedar Lodge

Coming Soon ×

Faustina Anokye

Deputy Manager Cedar Lodge

After a year of studying at Sunderland University, where I graduated with a degree in International Tourism and Hospitality, I ventured into a different career path, eager to learn more about social care. I've always admired those within the care industry and have applauded their passionate and strong desire to help and encourage those in need. Following my year in hospitality, my career took a turn for the better when I started working as an escort for vulnerable children with learning difficulties. Working there has allowed me to grow, not only as a support worker but also as an individual. It has enhanced my understanding of health and social care and has given me the opportunity to truly have a positive impact on other people's lives ×

Yolande Martin

Service Manager - Harringay Road

I have been working in the care sector since 2010 as a domiciliary support assistant. In July 2016, I joined Magic life as a support worker supporting individuals with mild/moderate mental health needs. The team was highly trained and I gained valuable skills, such as; compassion, effective communication skills and ways to de-escalate challenging behaviours. The team was able to make a difference in the daily lives of service users to overcome challenges. Being promoted to a senior support worker has a lot to do with my ability to learn from the vast amount of training available for staff to better meet the needs of the individuals we support. ×

Hollie Ferguson

Service Manager Devonshire Lodge

I began working in care when I was 18 years old. It's something I've always been passionate about. I never imagined I would enjoy my job as much as I do. Over the years, I've gained extensive experience in various health and social care settings, starting as a carer and working my way up to a management level. I've developed a wide range of skills and knowledge during this time. The person-centred approach is extremely important to me. I believe that this approach allows individuals in our care to experience the best quality of life. To care for and support someone the way you would want to be cared for is essential. I've been with Magic Life for a year now, and I've never been happier. ×

Terence De Carvalho Ferreira

Deputy Service Manager Devonshire Lodge

It's on it's way ×

John Massaquoi

Service Manager Manor Lodge

Being passionate about helping individuals with needs has been one of my goals when growing up, hence I decided a few years ago to change course in my pursuit of this dream into a reality. A life of devotion, caring, supporting individual's with needs has fulfilled my life goals. I enjoy listening, participating, communicating and supporting individuals with the help of my colleagues. I take great pride in my work and personal image at all times and take my place as a role model for those I help support. I have developed a professional approach In helping those I support and always aim to achieve the best results for my team and for the people in my care. I am looking forward to expanding my role with Magic Life and helping to make a better life for all. ×

Segun Stephen

Service Manager 672 High Road

I started working in health and social care as a forensic mental health support worker in a mental health care setting, I got promoted to the role of senior support worker before I left the organisation for other challenges. I have experience in physical disabilities, Learning disabilities, young people and mental health. Over the years, I have developed more commitment in care in my previous roles as a Team Leader because I have supported vulnerable individuals in removing barriers that limit social inclusion, limit abilities to achieve goals and aspiration or actions that undermine effective communication. I am pleased to join Magic life to achieve further personal developments and goals. I am convinced that I am currently in the right environment and I also have the right support. ×

Shamar Grant

Deputy Service Manager Winns Mews

I started studying health and social care in college, since then I have worked in the health industry, I have worked in various health and social care settings with service users with different care requirements. During this time, I have developed and learned several skills and knowledge that are necessary in this field of work. I have also worked alongside management and stakeholders involved in the care of the individuals. This has built up my confidence which is why I applied for the role Deputy manager. I hope to bring a positive impact to the magic life team as an organization and as part of the team. ×

Meena Nagi

Deputy Service Manager 672 High Road

I have been working in the care sector for more than 20 years. I started as a receptionist for the Community Mental Health Team. I had the opportunity to open my own supported living for mental health users. I had the full responsibility for both service users and staff. This was in operation for 15 years. It was hard work and took a toll on my health, so I made a very difficult decision to sell the business. I took a career break for a year and became bored just doing household chores. I saw an advert for a senior support worker position at Magic Life, and I was successful in my application. I have worked on various projects for Magic Life. They have provided me with support and encouragement. I am excited to be a part of this organisation and am committed to achieving well and facing new challenges as a Deputy. ×

Jozef Kuczik

Service Manager Burlington Lodge

I started my career as a care assistant in a nursing home in 2007 and cared for individuals living with dementia, early onset dementia and physical disabilities. In 2016 I moved to Magic Life as a support worker and quickly promoted to a project manager at Bruce Grove Villa supporting individuals with mild and moderate mental health needs. Our highly trained team provides support for our service users to overcome day-to-day challenges and barriers they face in their life, we help to build their practical daily skills and to access community and health care services. Our staff encourage the service users to take part in a variety of activities and help to develop their self-confidence, choice and control of their lives and to promote their wellbeing. I take a lot of satisfaction in helping make a difference in peoples lives. ×

Luisa Chagas

Service Manager Northlands & The White House

My name is Luisa Chagas and I have worked in Health &social care for over 30 years in a variety of services and provisions by building a good strong Partership with the outside agencies to ensure service users receive every opportunity available to them to improve their life's. I came to this profession completely by accident over 30 years ago since I have been able to complete 2 degrees, one in Psychology, and I'm currently just completing my dissertation in Criminal Psychology. I'm a great believer in Person centered care which has been my ethos throughout my career, and I have seen amazing results in the people I have supported previously achieving a good standard of life and I' looking forward to replicating the same results here. I built community links and partnerships and that is how I have seen amazing results with the people I have supported in the past. I look forward to being part of the Magic Life family. ×

Lynn Shilline

Deputy Service Manager Northlands

I completed my first degree in Child and Youth Development in South Africa back in 2010. My placement was with the Johannesburg School of Autism, which provided me with a solid foundation in working with individuals with Autism. I went on to complete a diploma in Project Management, Monitoring, and Evaluation at the Catholic University in 2018. I joined Magic Life in 2019, becoming part of the success stories at Magic Life Potters Bar. I had the opportunity to work as a key worker for many of our Service Users before being promoted to Senior Support Worker. I also worked closely with the Area Manager, stepping in for the Manager position in their absence, from which I gained considerable knowledge. Throughout my time here, I have strived to ensure that our Service Users are supported to live independently, offering help whenever needed and collaborating with other professionals to secure positive outcomes for the people we support. I believe that everyone has the potential to achieve more, and individuals with Learning Disabilities, Autism, and EUPD can particularly thrive when supported in the right direction. I advocate for a Holistic Approach that considers the individual's Physical, Mental, and Emotional well-being to achieve optimum well-being. My comprehensive skill set is well-suited to the responsibilities of a Deputy Manager. Northlands is a complex service, yet it is flourishing under new management. I am currently studying Mental Health Nursing at Middlesex University, motivated by my belief in the importance of proactively contributing to positive change in the world ×

Jesutumilara Akinju

Deputy Service Manager White House

In January 2023, I transitioned into the healthcare sector following years of extensive experience in the banking and telecommunication industries. Motivated by a profound interest in aiding vulnerable individuals, I pursued a second degree in MBA Healthcare to deepen my knowledge and commitment to this noble pursuit. In August 2023, I joined Magic Life as a support worker, a role that provided me with invaluable experience in handling challenging individuals and fostering my confidence and stability. Since joining the organisation, I have experienced significant personal and professional growth. On a personal level, I have undergone various trainings and acquired additional qualifications, enriching my skill set. Professionally, I have progressed from a support worker to a senior support worker in January 2024, and now to the role of Deputy Manager, marking milestones in my career development. My utmost aim is to work closely with all professionals engaged in our clients’ care to ensure the delivery of person-centred care so they can be the best they can and live their independent lives. ×

Suzette Whyte

Service Manager Hale End

I have been working in the health and social care field for the past 24 years, holding various roles such as a residential support worker, care worker, and senior support. I've worked in diverse settings, including care homes, residential respite children's services with the council, day centres, and supported independent living facilities. My experience extends to hospitals, specifically North Middlesex, and domiciliary care. My work has involved interacting with both children and adults with a range of conditions such as autism, learning and physical disabilities, epilepsy, Asperger syndrome, and challenging behavior. I've also worked with individuals dealing with schizophrenia, brain damage, alcohol dependence, and those who are refugees or teenagers. My responsibilities have included care for children whose parents are in prison, drug addicts, those prone to self-harming, and individuals with cerebral palsy, hyperactivity, and various mental health conditions. I have experience in monitoring vital signs like blood pressure and blood sugar levels, as well as communicating with non-verbal service users presenting challenging behavior. Throughout my career, I've been privileged to work alongside some fantastic service users. I have a real passion for supporting and developing everyone under my care. There is no better job satisfaction than what I derive from working in the health and social care field. During this time, I earned my Level 3 NVQ in Health and Social Care and my Care Certificate, among other trainings. I joined Magic Life in 2021 as a bank support worker. At the beginning of 2022, I applied for a senior position at Park Side, which I was offered. A few months later within the same year, I was promoted to Deputy ×

Cheryl Evans

Service Manager Bruce Grove, Grove Park Road & Winns Mews

I am an outgoing individual who has a passion for working with young people and adults who require support to make changes in their life. I have extensive experience working within the social care sector, specialising in young adults with disabilities in mild Autism, Asperges, Downs Syndrome, Global development delay to the higher end of the autism spectrum. Both Verbal and Nonverbal. I have been in this field for thirteen years. I was a housing Manager for 7 years, I have my level 5 in management, NVQ Health and social care level 2 and 3 and my youth work NVQ level 2 and 3. I believe the smallest outcome is a positive outcome, which always brings joy to those who thought that they could not do it. My Motto is yes you can. Cheryl Evans Project Manager ×

Emem Ekanem

Deputy Service Manager

Having gained experience and educational qualifications in business and organisational communication, strategic management, aviation, human resources, project management, and the educational sector, I ventured into the social care field. My motivations for this change were threefold: firstly, a deep-seated passion for acting as a positive change agent; secondly, a genuine care and interest in people's well-being; and thirdly, an enthusiasm for diversity, gender, and social inclusion, which is also the focus of my current research. Always open to challenges and committed to continual learning, I have embraced the complexities this sector presents. In the span of just over three years, I have gained a wealth of knowledge, including but not limited to, learning disabilities and mental health. I joined Magic Life in April 2022 as a support worker. By God's grace, I was promoted to the role of Deputy Manager in October 2022 and officially began the role in January 2023. The experience, comprehensive training, and unwavering support and encouragement from all quarters have made this journey incredibly rewarding. I am poised to continue unlearning, relearning, serving as a positive change agent, being an effective team player, and ensuring that the 'magic' at Magic Life is felt by all. ×

Amanda Robinson

Deputy Manager Winns Mews

I'm Amanda, a dedicated and seasoned professional deeply committed to helping and supporting others. My focus is on providing comprehensive support and ensuring the well-being of all individuals under our care. With a background in psychology, I bring a unique perspective to my role. I excel in setting and surpassing goals whilst fostering teamwork and collaboration. As a committed individual, I prioritise the needs of our residents and strive to create a supportive and empowering environment for all. Working together to enhance the quality of life for everyone involved is our collective goal. My ultimate dedication is to support and enhance the lives of others. There is little we can achieve alone and a great deal we can achieve together. Kind regards, Amanda ×

Isaac Amaning

Deputy Manager Winns Mews 2

In my previous job, I began my career as a support worker, providing assistance to individuals with mental health challenges for a year. In 2022, I transitioned to a role at Magic Life. Since joining, I have gained extensive experience in the field and was recognised for my contributions by being promoted to the position of Senior Support Worker after successfully completing my probation period. Subsequently, I furthered my career and was honoured to assume the role of Deputy Manager. Over the years, I have honed a diverse set of skills and qualities, and I am dedicated to leveraging these to help and support vulnerable individuals, striving to make a meaningful and positive impact in their lives. ×

Doreen Henry

Service Manager Grove Park Road

I began working in the care sector in Letchworth, Hertfordshire, in 2002. The following year, I moved to London and continued along this career path. Over the years, I've had the privilege of working in a diverse range of care sectors including nursing, residential, and disability. However, it was when I started working with children with complex needs that I truly realised this was my passion. The care profession offers me a deep sense of satisfaction and fulfilment. It has provided me with a purpose in life that I hadn't found before. Witnessing a positive improvement in the life of someone I support brings me immense joy. When I joined Magic Life as a support worker in 2021, from my very first day at Grove Park Road, I felt I was exactly where I was meant to be. Admittedly, it presented its own set of challenges, and still does, but with my experience and the comprehensive training provided by Magic Life, I knew I was poised for growth and personal development. I was promoted to Senior Support Worker in 2022, and less than a month ago, I was honoured to be promoted to Deputy Manager here at Grove Park. I am profoundly grateful to continue in a profession I adore, and in doing so, I am contributing positively to the lives of the wonderful ladies I support. ×

Nadia Ghaly

Service Manager Park Lodge & Park Side

I have been working in the health and social care sector for 13 years, starting off as a youth worker. However, for the last 8 years before joining Magic Life, I worked with young adults with learning and physical disabilities, starting as a support worker, then an activity coordinator and communications lead, and then moving up to management. I have had the privilege of working with and learning from many people in the health and social care field, which helped me get my degree in Health and Social Care. I joined Magic Life to learn new things, help people, promote independence, and create new opportunities for the people I support. ×

Hannah Ale

Deputy Service Manager Park Side

Having always been interested in the healthcare sector, I pursued an undergraduate degree in Public Health followed by an MSc in Health and Social Care Management. Recognising the importance of hands-on experience, I began my career as a healthcare assistant. After a few years in that role, I transitioned to a support worker position. Working as a support worker provided me with invaluable insights into health and social care, and I learned a great deal during this time. Nearly a year into this role, I applied for a senior position and was delighted to be promoted. As a senior support worker, I gained further knowledge and experience in providing proper care for vulnerable individuals. Eventually, I was offered the position of deputy manager. This opportunity was both surprising and rewarding, as it reminded me of the significant progress I have made in my career and the extensive knowledge I have acquired along the way. ×

Amieda Koroma

Deputy Service Manager Park Lodge

I joined Magic Life in May 2022 as a support worker with little experience in the healthcare field as I just finished my Health and social care level 2. My journey began with humble beginnings and passion for working with service users and creating an impact in their lives. With guidance and training across various projects in Magic Life, I embarked on a transformative path towards success. I embraced each challenge with consistency and determination and as time passed, my love and passion for my work grew stronger, pushing me towards new heights, while I earned my Level 3 credit in Health and social care, Level 3 communication in adult care, Level 3 in Mental Health and I am currently doing my Level 5 apprenticeship in Health and social care. In August 2023, I achieved the milestone of becoming a senior support worker, where I elevated my skills in team management and learnt valuable lessons in stress management, organizational growth and effective risk management. For seven months I dedicated myself to excel in my role, paving a way for my promotion to become a Deputy Manager in April 2024. Throughout my journey, I have gained guidance from mentors within Magic Life who have been persistent in my strive for knowledge, completing research and undertaking further education to enhance my skills. My journey has not been without challenges, but through resilience, determination, and continuously providing person centered care for the individuals I support. Within 1 year and 11 months, I have witnessed growth, both personally and professionally. With my sights to set on furthering my knowledge, my next goal is to finish my level 5 in Health and social care with a distinction, demonstrating my ongoing commitment to my personal and professional growth. My journey is a testament to the power of determination and the endless possibilities that await those who want to chase their dreams. ×

Anu Sijuade

Service Manager Cherry Tree Lodge

As a committed finance professional deeply invested in providing care, I offer a unique skill set in my role as Deputy Manager at our supported living service. Growing up among healthcare professionals, I have gained a comprehensive understanding of the sector. I joined Magic Life UK Limited in February 2023 as a Support Worker. Transitioning from support work to management, I've refined my leadership, client relations, and administrative abilities into providing exceptional service. I hold a Master's in Management and Data Analytics. I am dedicated to improving our service's effectiveness and aim to infuse innovation and compassion into all aspects of our work ×

Omolara Awosina

Deputy Service Manager

Joining MagicLife UK as a support worker was a pivotal moment in my career, driven by my passion for helping others. This role provided me with invaluable hands-on experience in supported living, where I gained a deep understanding of the unique needs and challenges our residents face. My time at MagicLife has shaped my approach to leadership, emphasising compassion, integrity, and a commitment to improving the lives of those we serve. With a master’s degree in International Business, my strong analytical skills and dedication to excellence have been key assets throughout my journey. I am focused on fostering a positive and supportive environment for both our residents and staff, ensuring that we deliver high-quality care and that every individual feels valued and empowered within our community. ×

Stacy Watson

Service Manager The Hamptons Peterborough

I have worked in the Health and Social Care Sector for the past twenty-two years, and my experience has ranged throughout that period, including working in Domiciliary care, with adults with learning disabilities, Nursing care, Residential care, and Dementia care. I have completed an NVQ 3 Diploma in Health and Social Care and a Level 5 Diploma in Leadership and Management. I have worked in a Senior Care role for over ten years and in a managerial role for over seven. As a result of my experience, I have developed versatile knowledge and understanding of the practical, psychological, and clinical aspects of care. I am a true believer in Holistic and Person-Centered Care (PCC), and my strongest attribute lies in dealing with individuals with challenging behavior often associated with Dementia, Learning Disability, and Autism. I love motivating individuals who share the same passion for caring for others as I do. ×

Omoye Enyi

Deputy Service Manager The Hamptons

A dynamic professional with a multifaceted background in leadership, operations management, and team development. I am passionate about achieving organizational excellence. My career spans the care and commercial sectors, reflecting my commitment to making a meaningful impact. I hold an MSc in International Business from the University of Salford, United Kingdom, which has equipped me with advanced knowledge in business management. This is complemented by transferable skills in time management, cultural understanding, and collaborative teamwork. As a Deputy Manager at Magic Life, I excel in overseeing daily operations, guiding team members towards common goals, and ensuring compliance with regulations. My strategic approach to care planning and continuous improvement has earned recognition for driving positive change within the organization. Previously, as a Senior Support Worker at Glenholme Healthcare Group, I provided person-centered care, fostered well-being among clients, and maintained effective processes. With a background in the commercial sector, I have demonstrated the ability to exceed targets, drive revenue growth, and enhance client satisfaction. I have implemented policies to ensure compliance and improve operational efficiency. Driven by a passion for excellence and a commitment to driving positive change, I thrive in fast-paced environments where strategic thinking and effective communication are paramount. My adaptability and relentless pursuit of excellence make me a valuable team member. Omoye Enyi Deputy Manager ×

Yvonne Spillane

Service Manager 95 Greyhound Road

I have a vast experience in Health and social care for 12 years. 7 of which I have been a Registered Care Manager with governing body CQC working alongside clients with who require specific and specialist care needs. My role required me to manage a big team of clinically trained staff and to periodically ensure that a high delivery of patient care is delivered in the likes of our service users’ homes and to enough our staff to promote empowerment and independency were able. I would ensure that all staff will operate in adherence of CQC guidelines and that they are fully competent to deliver safe care. ×

Joan Delliston

Service Manager The Chapel Bishops Stortford

I have more than 30 years’ experience with working for people needing care and support. In the Philippines, I worked at the Department of Social Welfare and Development as a Psychologist for 16 years, catering for abused children and women, young offenders, and elderly people. Since moving to the UK most of my experience has been working with people with disabilities. I have gained several qualifications that have helped me to deliver the best possible care. As a qualified Active Support trainer, I advocate supported individuals to be active, engaged, and independent as much as possible. I encourage people I support to unleash their potential and improve their self-awareness. At Magic Life I am impressed by the approachable nature and support I have received from the senior management team, the diversity of staff, and the positive difference I can see being made to service users lives. ×